Clin Transfer & Access Coord,Evenings Job Worcester area,Massachusetts USA,Healthcare

Position: Clin Transfer & Access Coord, 24 Hours Evenings

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? to apply through your Workday account.

Exemption Status: Exempt

Hiring Range: $85,883.20 - $

Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations
.

Schedule Details: Holidays - Every Third Holiday, Monday through Friday, Weekends (Saturday and Sunday), Weekends - Every Third Weekend

Scheduled

Hours:

Shift: 2 - Evening Shift, 12 Hours (United States of America)

Hours: 24

Cost Center: 10020 - 6226 Transfer Center

This position may have a signing bonus available. A member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

The mission of the UMMMC Transfer Center is to coordinate safe, timely, and appropriate care by connecting providers and linking resources to the patient within and outside of UMMMC. The primary role of the Clinical Transfer Coordinator is to communicate with referring providers and connect them with the most appropriate receiving UMMHC provider based on patient’s specific medical need. The Clinical Transfer Coordinator's role is to triage accurately and advocate for safe and timely care.

The Clinical Transfer Coordinator strives to facilitate the following services:

Centralized intake for all transfers, including bed placement recommendations
Expedited transfer and more timely care for critically ill or injured patients
Dependable triage services for the pediatric and adult patients in our community.
Timely provider to provider consultative services and hand-offs to discuss patient care needs.
Management of bedside emergency situations and prioritization of real‑time care concerns

I. Major Responsibilities

Utilize the nursing process to triage patients and advocate for safe, timely and appropriate care in the most appropriate setting.

Use critical thinking, strategic prioritizing, and critical thinking to coordinate the care of patients who have an acute change in their condition using telecommunication tools to bring clinical experts quickly to their bedside.

Facilitate communications and activities between the patient care units, providers and other hospital departments as required. Anticipate potential problem situations and intervene as appropriate.

Collect data and provide virtual nursing care to achieve optimal outcomes and to influence practice patterns.

Utilize resources and perform at a level conducive to support the delivery of safe, timely, effective, efficient, equitable, and patient-centered care by acute and critical care teams.

Identify areas for improvement of patient satisfaction and seek solutions for problems.

Identify area for improvement of physician referral satisfaction and seek solutions for problems.

Demonstrate the use of quality improvement in daily operations.

Ensure compliance with regulatory agencies such as Joint Commission, DPH, etc. Be aware of EMTALA guidelines. Develop and maintain procedures necessary to meet regulatory requirements.

Communicate potential problems that may compromise patient care to patient flow leadership.

Maintain open and respectful lines of collaborative communication with Director, Manager, Physicians, Residents and other staff.

Develop departmental policies, procedures, and objectives for various service-lines and present to Director for review.

Standard Staffing Level Responsibilities

Comply with established departmental policies, procedures and objectives.

Attend variety of meetings, conferences, seminars as required or directed.

Demonstrate use of Quality Improvement in daily operations.

Comply…


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Clin Transfer & Access Coord, Evenings