Medical Receptionist Benefits Coordinator - Bilingual

Overview

Medical Receptionist Benefits Coordinator - Bilingual in Worcester, MA. This role supports reception in the Behavioral Health Department, including check-in, new patient registration, insurance verification, data entry and clerical duties.

• Greet and check in patients according to department protocols: verify identity, demographics, and insurance information; refer to a Health Benefit Advisor for invalid insurance; collect fees and maintain financial records
• Complete Sliding Fee Scale applications per Health Center guidelines
• Have new patients sign consent forms and provide information on Center programs, Patient Rights, HIPAA, and emergency services
• Educate patients on health plan options and assist with insurance enrollment and primary care provider changes
• Process walk-in patients, enter information into EPM, and manage paper flow for visits. Answer calls promptly, adhering to protocols
• Maintain recall lists and communicate with patients as needed. Attend departmental meetings and perform other duties as assigned

• High School Diploma or equivalent
• Bilingual in English/Spanish or English/Portuguese. Substitutions Allowed:
  Bilingual language fluency may be substituted with other language as needed by Health Center
• Strong computer skills including typing, familiarity with Microsoft Word and Internet Explorer, and accurate data entry typing
• Customer Service and communication skills
• All employees must be fully vaccinated for COVID-19 and Flu

• Comprehensive benefits package, including medical, dental, Short-Term Disability, Long Term Disability, Life, CME and Tuition Reimbursement
• Health benefits start on first day of employment
• Company pays 80% of health insurance premiums
• Health benefits include coverage for same-sex domestic partners and gender-affirming care
• Generous time off packages
• 403b Retirement Plan with company match
• Opportunity for advancement in a growing organization

• Full-time

• Entry level