Residential Support Specialist- Per Diem

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. We are currently seeking Per Diem Residential Support Specialists to join our Adult Community Clinical Services (ACCS) team, providing flexible, as‑needed direct care coverage within our residential programs.

• Flexible Scheduling – Per diem shifts that fit your availability, including days, evenings, weekends, and overnights
• Meaningful Direct Care Work – Support the growth, independence, and safety of individuals served across residential settings
• Supportive Team Culture – Join a team guided by our HEART values:
  Humanity, Empowerment, Accountability, Respect, and Teamwork
• Competitive Per Diem Pay – Earn a competitive hourly rate with the flexibility of per diem status
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience
• On-the-Job Training – No prior human services experience required; BHN provides comprehensive training

• Assist and monitor activities of daily living, encouraging independence, competency, and decision‑making
• Support quality of life through empowerment, safety awareness, respect, and dignity
• Monitor overall health and well‑being and assist with aspects of medication treatment and administration
• Provide crisis intervention and emergency services as needed
• Help individuals maintain and strengthen social support networks, including relationships with family, friends, and community groups
• Plan and provide opportunities for community activities
• Act as a key implementer of strategies to meet ISP/PSTP goals
• Complete shift summaries, progress notes, and required documentation (e.g., Incident Reports, Medication Occurrence Reports) in a timely manner
• Provide safe, timely transportation using your own vehicle for appointments, errands, and recreational activities as needed
• Prepare balanced, nutritious meals and snacks, and perform routine household cleaning and maintenance
• Attend required trainings and in‑services as scheduled
• Communicate with supervisors as required during scheduled shifts, including overnight shifts

• High School Diploma or GED required
• Human services experience preferred but not required; training provided by BHN
• Valid driver’s license and reliable vehicle required for all working hours
• Committed to consumer empowerment, growth, human rights, and community integration
• Strong organizational and interpersonal skills
• Familiarity with internet, word processing, and email systems
• Excellent verbal and written communication skills
• Available to work flexible, as‑needed per diem shifts

We Hire for HEART! Since 1938, BHN has delivered high‑quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you're looking for flexible, rewarding work that makes a real difference in people's lives, we'd love to have you join our per diem team.

Pay Range: $21.00-$24.50