Patient Navigator; Addiction C​/L

Position: Patient Navigator (Addiction C/L) - 40 hours, days
## Patient Navigator (Addiction C/L) - 40 hours, days Apply:
On-site (100% Onsite):
Worcester, MA University Campus:
Worcester, MA Memorial Campus:
Full time:
Posted Today:
R#
** Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?  to apply through your Workday account.
**** Exemption Status:
** Exempt
* * Hiring Range:**$46,259.20 - $83,283.20(based on a full time schedule of 40 hours per week).Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.
** Schedule Details:
** Monday through Friday
** Scheduled

Hours:

** 8.30-5.00
** Shift:
** 1 - Day Shift, 8 Hours (United States of America)
*
* Hours:

** 40
* * Cost Center:
** 34000 - 1958 Consult Liaison Addictions This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.# #
** Everyone Is a Caregiver
** At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

Assesses patient needs for social services, provides referrals, facilitates patient access to care. Coordinates service delivery, provides medical case management, and advocates for community-based social services for patients and their families. Explains service delivery and teaches patients how to navigate some aspects of the health care system themselves.

I. Major Responsibilities:  
1. Working as an integrated member of the primary medical care team, meets with patients, facilitates access to and coordinates delivery of social services, which may include but is not limited to financial assistance, health insurance, medication, reimbursement, transportation, foster care, educational resources, housing and extended/home care.  May assist with development of patient education materials and community resource list.
2. Provides education, information, and referral to specialized intervention programs, including but not limited to substance abuse detoxification, asthma outreach, rehabilitation and prevention services.  Advocates and works to resolve problems of patient access to these services.  Follows up with patients to complete and evaluate social service referrals, working with medical and mental health providers as well as community service agencies to develop alternate plans when indicated.

3. Functions as a navigator among service providers and community resources, both within the institution and the community, including state and local government as necessary.  Maintains ongoing communication/collaboration with clinical team, acting as a resource and referral source.  4. May identify patients who are uninsured or need medication coverage.  May meet with patients to obtain medical and social service history and counsel patients as necessary regarding insurance eligibility.

May enroll patients as necessary.
5. Attends periodic UMMHC team meetings to improve program. Attends staff education meetings.  Receives training at least annually to maintain current knowledge applicable to program including medical care and resources as they affect the social service needs of patients. Participates in community-based meetings to stay…