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ED Observation Assistant, Pediatric Emergency Department

Job in Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: UMass Memorial Health
Full Time, Part Time position
Listed on 2026-10-13
Job specializations:
  • Healthcare
    Healthcare Nursing, Patient Care Technician
Salary/Wage Range or Industry Benchmark: 38000 - 51000 USD Yearly USD 38000.00 51000.00 YEAR
Job Description & How to Apply Below
Position: ED Observation Assistant, Pediatric Emergency Department, 24 Hours, Days

Exemption Status:

Non-Exempt

Hiring Range:

$18.20 - $24.45

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Holidays
- Every Other Holiday, Monday through Friday, Weekends
- Every Other Weekend

Scheduled

Hours:

7a-3p

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

24

Cost Center:

10020 - 2341 Emergency Room Pediatrics

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
  • 1. Provides constant observation of high-risk patients as assigned by the designated Registered Nurse (RN).
  • 2. Assists the patient to get undressed, removes items that may pose safety risk, and secures personal belongings according to unit policy.
  • 3. Monitors the patient's and conducts patient safety checks at required intervals for an assigned group of patients.
  • 4. Escorts and supervises patients in the bathroom depending on level of care, under the direction of the RN, assists patients with meals and comforts and de-escalates patients by using sensory techniques and distraction techniques as needed.
  • 5. Attempts to prevent unsafe patient movement and actions and intervenes appropriately within scope.
  • 6. Notifies the nurse of changes in patient activity, mood, behavior, requests for medication and calls for assistance when necessary.
  • 7. Reinforces safety precautions and fall prevention attempts to redirect patient's attention from equipment, and emergently prevents patients from dislodging equipment.
  • 8. Utilizes de-escalation techniques to redirect the patients and if unsuccessful, under the direction of the RN or MD participates in restraints in accordance with training, policy, and education.
  • 9. Receives report on each assigned patient from RN at the beginning of each shift.
  • 10. Continuously monitors patients and reports any potentially unsafe behaviors, or patients that appear to be escalating to the assigned nurse throughout the shift.
  • 11. Reports concern to RN if patient's family or visitors are contributing to escalating behavior.
  • 12. Performs environmental safety check of patient and patient's room and removes potentially harmful items at the beginning of each shift and between discharges from rooms.
  • 13. Constantly checks for and remedies potentially hazardous situations such as improperly open or unsecured equipment, doors, and windows.
  • 14. Reports any potentially unsafe environmental issues that cannot be remedied to the assigned RN throughout the shift.
  • 15. Follows the Policy & Procedure(s) related to Constant Observation and patient safety.
  • 16. Accompanies the patient for diagnostic or therapeutic procedures as directed by the RN or provider.
  • 17. Documents patient behavior and safety checks at required intervals and ensures documentation is placed in the patients chart.
  • 18. Provides thorough handoff communication to the on-coming Observation Assistant.
  • 19.…
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