Financial Counselor

Job Details:

Job Location:

Hospital for Behavioral Medicine
- Worcester, MA , Position Type:
Full Time, Education Level: High School/GED, Salary Range: $25.00 - $30.00 Hourly, Travel Percentage:
None, Job Shift: Evenings, JOIN OUR TEAM AS A FINANCIAL COUNSELOR! Competitive Pay + Monthly Bonus opportunity!

How will you make a difference?

The Financial Counselor is in a free-standing psychiatric hospital offering inpatient and outpatient services to our community. The Financial Counselor is responsible for meeting with our patients and/or guarantors to verify insurance benefits and eligibility of coverage for all admission. Will be responsible for preparing admission folders, collecting co-pays/deductibles from patients, assisting with establishing effective and timely payment plans. Departmental coordination with our intake and utilization departments to ensure current and accurate data is communicated.

Will work through discharge planning efforts to limit risk of non-payment, providing ongoing patient benefit information for next level of care, and coordinating finalization of financial arrangements.

• Provide timely follow-up and accurate collection for all self-pay accounts.
• Review, investigate, and troubleshoot open accounts in order to maximize reimbursement per department protocol.
• Make sure all patients are covered for services rendered.
• Check status of all claims sent to insurance companies per Business Office protocols.
• Complete documentation of all collection activities in accounting system per departmental protocol.
• Recommend accounts for contractual, administrative, and charity write-offs to Business Office Manager in a timely manner.
• Identify and elevate issues to Business Office Manager in a timely manner.
• Complete a variety of clerical projects as assigned.
• Adhere to facility, department, corporate and standard policies and procedures.
• Attend all mandatory facility in-services and staff development activities as scheduled.
• Adhere to facility standards concerning conduct, dress, attendance and punctuality.
• Support facility-wide quality/performance improvement goals and objectives.
• Maintain confidentiality of employee and patient information.

Tuesday
- Saturday 12:00pm - 8:30pm

• Education & Licensure (if applicable):
  High school graduate, or equivalent preferred.
• Experience:
  
  A minimum of one (1) years’ experience in admission processes and collections procedures, and a working knowledge of managed care; interpretation of insurance coverage plans, co-payments and deductible schedules and payment plans; and a working knowledge of computers and business software programs (Excel) preferred.
• Additional Skill Requirements:
  May be required to work occasional overtime and flexible hours.

Tuesday
- Saturday 12:00pm - 8:30pm

• 401(k) + matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long term disability insurance
• Paid time off
• Paid holidays
• Cafeteria on site + discounted meals
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations

Disclaimer:
Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hospital for Behavioral Medicine.

Compensation:
This is a full-time role and the starting salary for this role is $25.00 - $30.00 per hour. We’re eager to engage with all qualified…