Human Rights Specialist

Human Rights Specialist

Executive Office of Diversity, Equity, and Inclusion, City of Worcester

The Human Rights Specialist plays a crucial role in ensuring equal opportunities for all, combating discrimination based on protected class categories, and administering the City’s Human Rights Ordinance, Accessibility Ordinance, the Americans with Disabilities Act (ADA), and Fair Housing laws.

• Support and promote human and civil rights initiatives across the City.
• Serve as the primary or initial point of contact for Human Rights and Accessibility complaints.
• Receive, facilitate, and process ADA reasonable accommodation requests and other accessibility- or disability-related concerns.
• Assist in the development and implementation of department policies, complaint processes, and procedures.
• Provide customer service and support to individuals involved in complaint or investigation processes, handling complex and confidential matters with empathy and professionalism.
• Assist with confidential work related to investigations, witness interviews, evidence gathering, and referrals as necessary.
• Maintain board minutes and ensure compliance with the Open Meeting Law.
• Develop, post, and monitor public meeting agendas and other documents in accordance with legal requirements.
• Conduct research and develop training materials related to anti‑discrimination law, reasonable accommodations, and ADA compliance.
• Deliver presentations to city departments and boards/commissions on relevant civil rights topics.
• Partner with internal and external stakeholders to promote and expand the impact of human rights protections citywide.

• Bachelor’s degree in Human Rights/Civil Rights, Social Justice, Law, or a related field OR an equivalent combination of education, training, and five (5) years of relevant experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
• Three (3) years of professional experience working in human rights or civil rights knowledge of DEI principles and related laws including anti‑discrimination and Disability/ADA laws.
• Proficiency with Microsoft Office Suite.
• Experience performing administrative tasks in an office environment.
• Excellent communication skills.

• Master’s degree in Human Rights/Civil Rights, Social Justice, Law, or a related field.
• Five (5) years of relevant experience working with and supporting urban and culturally diverse agencies, departments, or organizations.
• Five (5) years of experience developing and delivering and administering programs, implementing and assessing policies.
• Three (3) years of experience performing administrative tasks in an office environment.
• Three (3) years of experience providing customer service in an office environment.
• Two (2) years of experience working in mediation.
• Certificate or specialized training in mediation.
• Knowledge and experience about the MA Open Meeting Law.

Reliable means of transportation.

$69,898 – $91,542 annually, full‑time, exempt with an excellent benefits package.

To apply, please visit (Use the "Apply for this Job" box below). or send resume and cover letter to:
City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, JANUARY 23, 2026, will receive preference. Preference is given to Worcester residents.

The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities, and protected veterans are encouraged to apply. Direct inquiries to:
City Hall, Human Resources, Room 109, 508‑799‑1030, Hiring.