Human Resources Generalist

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Full Time Worcester, MA, US

3 days ago Requisition

Salary Range: $65,000.00 To $69,000.00 Annually

Human Resources Generalist

About Easterseals Massachusetts:

Easterseals Massachusetts is a nonprofit organization dedicated to ensuring that children and adults with disabilities have equal opportunities to live, learn, work, and play. When you join Easterseals Massachusetts, you become part of a mission‑driven team making a meaningful and immediate impact in communities across the Commonwealth.

Position Overview:

Easterseals Massachusetts (ESMA) is seeking a dynamic and experienced Human Resource Generalist to provide comprehensive HR support to both internal teams and our external ESmart clients. This role ensures employees and managers have the resources, guidance, and compliance oversight needed to succeed.

The ideal candidate is a hands‑on HR professional who thrives in a multi‑functional environment and is passionate about delivering high‑quality service across the employee lifecycle.

Key Responsibilities:

HR Operations & Employee Support

• Provides day-to‑day Human Resources tactical support to functional groups.
• Partner with HR Director to make recommendations for compliance and policy changes.
• Provide external ESmart clients with Human Resources support and guidance for employment, employee relations, benefits, and payroll‑related inquiries, issues, and decision‑making.
• Resolve routine administrative problems and work with confidential data.
• Participate in various department meetings as requested and HR staff meetings.

Policy, Compliance, Risk Management, and HR Documentation

• Assist in the development of policies and procedures for the general operation of compliance and risk management programs and related activities to prevent illegal, unethical, or improper conduct.
• Maintain and review policies and procedures; create a process to track revision dates and policy ownership to ensure policies remain up to date and reviewed within the designated timeframe.
• Assist with the review and revision of the ESMA HR Guide, Summary of Employee Benefits, and various HR forms and processes.
• Participate in the development and coordination of online and in‑person required training and policy assignments to ensure annual compliance for all departments.
• Ensure compliance with documentation requirements for HR files.
• Coordinate compliance/regulatory mailings, notification tracking, and distribution as required by law/regulations.

Benefits, Leave Administration, Payroll, and HRIS Support

• Administer benefit plans and ensure compliance with HIPAA and COBRA for functional groups.
• Under the direction of the Director, coordinate benefit plans and invoicing; communicate and provide benefit plan compliance information, including HIPAA and COBRA compliance.
• Administer leaves of absence and manage employee injuries for functional groups.
• Oversee weekly/bi‑weekly payroll administration for designated ESmart clients, ensuring compliance with applicable laws, identifying and resolving discrepancies, and communicating with clients on corrections needed; process applicable payrolls and provide backup for the Senior Payroll Specialist as needed.
• Partner with Payroll, HRIS, Compensation, and Benefits functions as needed to provide solutions for clients; communicate and provide guidance to employees as needed.
• Supports annual HR cycle deliverables, including performance management, merit and bonus awards, and benefits enrollment.

Recruitment and Hiring

• Review resumes and conduct phone interviews for assigned positions to prevent backlog of work during peak season;…