Network Engineer

Title: Network Engineer

Job Type: Contract

Contract Length: 6 months

Target

Start Date:

Mid-late January

Work Location/Structure: On-site (5 days a week) in Worcester

Our client, a leader in Higher Education, is looking for a skilled Network Engineer to join their team for a 6‑month engagement. This project involves providing immediate, hands‑on networking support to campus‑wide operations, specifically to cover an internal resource reassignment for a critical firewall reimplementation project. This is a high‑impact role that requires a self‑motivated professional who can hit the ground running and deliver results quickly.

• Triage and resolve escalated network‑related tickets from the Service Desk.
• Perform hands‑on work including switch replacements and equipment installs, and methodically troubleshoot wired and wireless connectivity issues across campus.
• Assist the team with maintenance and support of Juniper and Aruba switches and wireless infrastructure.
• Engage directly with faculty, staff, and students to understand and address their underlying networking needs (not just surface requests).
• Support new labs, research initiatives, and campus network changes, while documenting new learnings and processes.

• 1+ years of experience in a technical support or similar role, and an eager, curious self‑starter looking to take the next step in their career.
• Deep expertise in solid networking fundamentals (DHCP/DORA, IP addressing, Wi‑Fi security basics), and hands‑on comfort with physical hardware (switches, cabling, network closets). This isn't a learning role—you need to be a subject matter expert.
• Demonstrated ability to work autonomously and manage your own time effectively to meet project goals, with strong troubleshooting and critical‑thinking skills.
• Experience with Juniper or Aruba networking equipment (associate‑level experience is sufficient), and a comfort level working in an environment with limited documentation.
• Strong communication skills to provide clear and concise status updates to the project team and engage directly with users and teammates. (Higher education IT experience is a plus).