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IT Helpdesk Specialist II - Customer-Focused
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2025-12-23
Listing for:
UMass Chan Medical School
Full Time
position Listed on 2025-12-23
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A leading medical school in Worcester is seeking an IT Technical Support Specialist II to deliver exceptional customer service, troubleshoot technical issues, and mentor colleagues. The ideal candidate will possess strong problem-solving skills, a passion for helping others, and experience with both Windows and MacOS systems. This role emphasizes effective communication and teamwork to enhance the user experience, making it essential to resolve issues through thoughtful engagement with students, faculty, and staff.
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