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Tech Support Specialist - Desktop & Classroom Help Desk

Job in Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: MCPHS
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 43000 - 48000 USD Yearly USD 43000.00 48000.00 YEAR
Job Description & How to Apply Below

MCPHS is seeking a Help Desk Technician to provide desktop and classroom support for its technology systems and peripherals. You will deliver high levels of customer service, troubleshoot issues, and maintain ticket records while escalating complex problems to IS staff as needed.

The role covers end-user support, system maintenance, documentation, and user education to promote best practices and security compliance across MCPHS campuses, including Worcester.

Our group is growing, and we are hiring a Tech Support Specialist
- Desktop & Classroom Help Desk in Worcester, MA, United States.

Join MCPHS and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Tech Support Specialist
- Desktop & Classroom Help Desk role at MCPHS, based in Worcester, MA, United States.

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