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Technical Support Manager - Data Telemetry & AI Platform

Job in Worcester, Worcester County, Massachusetts, 01601, USA
Listing for: Cribl
Full Time position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 116000 - 181000 USD Yearly USD 116000.00 181000.00 YEAR
Job Description & How to Apply Below

Cribl, the B2B SAAS data observability software company, is seeking a Technical Support Manager to lead a highly technical team dedicated to customer success. You will mentor engineers, drive SLA metrics, and champion scalable support processes.

You'll review cases and metrics, advocate for customers and engineers, and stand by for on-call duties as needed. The role combines leadership with hands-on technical guidance in a fast-growing AI-driven infrastructure landscape.

This is a strong position to take on the Technical Support Manager
- Data Telemetry & AI Platform role at Cribl.

This opportunity is for the Technical Support Manager
- Data Telemetry & AI Platform role at Cribl.

We are seeking a motivated Technical Support Manager
- Data Telemetry & AI Platform to join Cribl in Boston, MA, United States.

Consider building your career as a Technical Support Manager
- Data Telemetry & AI Platform at Cribl.

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