SaaS Support Engineer - Cloud Platform
Listed on 2026-10-26
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IT/Tech
Cloud Computing: Infrastructure & Operations, SaaS Sales
Jedox AG in the Boston area is seeking a Support Engineer to be the trusted first point of contact for customers, triaging and resolving issues with AI-assisted tooling while upholding high quality standards across the Americas.
You will manage tickets, classify cases, validate AI-driven solutions, communicate clearly, handle cloud configurations, escalation and case ownership, and contribute to knowledge bases and FP&A-related context.
We invite applications for the SaaS Support Engineer
- Cloud Platform position located in Boston, MA, United States.
Join us at Jedox AG as our next SaaS Support Engineer
- Cloud Platform in Boston, MA, United States.
We are currently recruiting a SaaS Support Engineer
- Cloud Platform for our team in Boston, MA, United States.
This is an excellent role to take on the SaaS Support Engineer
- Cloud Platform role at Jedox AG.
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