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Senior IT Support Engineer: Escalations & Cloud Systems

Listing for: Machado Consulting
Full Time position Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Support, Cloud Computing: Infrastructure & Operations, Systems Administrator
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR

Job Description & How to Apply Below

Machado Consulting is seeking a Senior IT Support Engineer to act as the final escalation point for complex incidents. You will respond to escalated tickets via phone or email, assist IT Support Technicians, and troubleshoot across servers, networks, and cloud environments.

Responsibilities include software deployments, administration of Office 365, Windows Server, Active Directory, Azure AD, Intune, VoIP deployments, Hyper-V, and wired/wireless networks.

As a Senior IT Support Engineer:
Escalations & Cloud Systems, you will play an important part at Machado Consulting in Worcester, MA, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior IT Support Engineer:
Escalations & Cloud Systems role in the description above.

We appreciate your interest in this position.

Join Machado Consulting and contribute to our ongoing work.

Position Requirements

10+ Years work experience
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