Desktop Support Engineer — Hybrid & End-User IT
Listed on 2026-11-05
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IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Technical Support
Top Prospect Group is seeking a Desktop Support Specialist to deliver Level 1–2 support for hardware, software, and network issues across onsite and remote environments. You will troubleshoot, diagnose, and resolve IT incidents with strong customer service.
Responsibilities include supporting Windows and macOS devices, Microsoft 365 apps, Active Directory, VPN, printers, and endpoint deployments; ticketing via Service Now, Jira Service Management, or Fresh service; coordinating with network teams
Our group is growing, and we are hiring a Desktop Support Engineer — Hybrid & End-User IT Help in Worcester, MA, United States.
Join us at Top Prospect Group as our next Desktop Support Engineer — Hybrid & End-User IT Help in Worcester, MA, United States.
We are currently recruiting a Desktop Support Engineer — Hybrid & End-User IT Help for our team in Worcester, MA, United States.
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