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Commercial Lines Account Executive

Job in Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: Jencap
Full Time position
Listed on 2026-01-11
Job specializations:
  • Insurance
    Insurance Analyst, Underwriter
Job Description & How to Apply Below

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.

Jencap Specialty Insurance Services provides retail agents with carrier exclusivity, underwriting mastery, and unparalleled customer service. Our team consistently delivers industry‑leading solutions, coverage, and terms, all at the best price.

Account executive assists producer with the handling and placement of both new and renewal insurance policies. When underwriting renewal business, account executive evaluates the exposures of a given risk and determines the best market for both premium and coverage. To be successful a strong marketplace knowledge is required, which is developed over time and is ever‑changing. Account executive is critical to Jencap retaining business year after year.

The Commercial Account Executive will work a hybrid schedule from our Worcester office.

Responsibilities
  • Evaluate and compare coverage options, policy language, and endorsements for renewal placements across various commercial lines (e.g., Property, General Liability, Auto, Umbrella, Inland Marine)
  • Underwrite renewal business by assessing risk exposures, loss history, and carrier appetite to ensure suitability and competitive pricing
  • Analyze new business submissions to determine appropriate markets based on industry class, risk profile, and coverage needs
  • Rate and prepare insurance quotes using carrier platforms and internal rating tools, ensuring accuracy and compliance
  • Maintain current knowledge of carrier guidelines, underwriting trends, and market conditions across commercial sectors
  • Collaborate with Producers to develop strategic placement plans for complex accounts and support client retention efforts
  • Achieve targeted renewal retention goals through proactive account servicing and relationship management
  • Ensure adherence to departmental service standards, including timely response to inquiries and accurate documentation
  • Manage daily workflow to meet deadlines, prioritize tasks, and handle a high volume of submissions efficiently
  • Review inspection reports, loss control recommendations, and risk assessments to confirm adequacy of coverage and limits
  • Ensure compliance with carrier contracts, binding authority guidelines, and internal underwriting procedures
Requirements
  • 2–3 years of insurance experience, preferably in Commercial Lines underwriting, marketing, or account management
  • Proven ability to market, quote, and bind both Personal and Commercial Lines risks
  • Strong understanding of insurance terminology, carrier guidelines, and industry practices
  • Excellent negotiation, interpersonal, written, and verbal communication skills
  • Demonstrated ability to prioritize, multi‑task, and manage time effectively in a fast‑paced environment
  • Collaborative team player with a proactive and solution‑oriented mindset
  • Sound judgment and decision‑making skills when evaluating risk and coverage options
  • High level of organizational skills and attention to detail
  • Energetic, positive attitude with a commitment to delivering exceptional service
  • Prefer certifications such as a P&C license, CIC, or CISR but not required

The base salary offered for the successful candidate will be based on compensable factors such as job‑relevant education, job‑relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to comprehensive health care coverage, a 401(k) plan, and tuition reimbursement.

Jencap is an emerging and rapidly growing leader in the industry, and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate.

Jencap is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected, and heard.

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