Branch Manager

Branch Manager Introduction

We are looking for an experienced Branch Manager to join our fast‑paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which include staff management, ensuring customer satisfaction and company profitability. The ideal candidate should be able to implement strategies and foster a positive work environment.

Ensure store profitability through daily planning, leading, controlling and organising all resources, whilst ensuring superior customer service and a shopping environment that drives sales.

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self‑management

• Grade 12
• Management experience of 3‑5 years
• Retail Management/Business Diploma advantageous

• Business Acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skills
• Strong administrative skills
• People management
• Planning and organising
• Courage and confidence
• Judgement and decision making
• Customer centricity
• Integrity
• Can‑do attitude
• Drive and energy
• Resilience

If you are a motivated and experienced professional with a passion for customer service and sales, we encourage you to apply for the Branch Manager position. Join our team and help us drive success and growth in our branch location.

Worcester, MA