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Head of Personal Lines Customer Service Center

Job in Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: Hanover Insurance Company
Full Time position
Listed on 2026-01-03
Job specializations:
  • Management
Job Description & How to Apply Below
A prominent insurance provider is seeking an AVP, Customer Service Center to enhance service delivery and drive strategy in Worcester, MA. This leadership role focuses on shaping the future of customer service and leading a diverse team of over 100 professionals. The ideal candidate will have over 10 years of experience in the insurance sector, strong project management skills, and a bachelor’s degree.

The position offers a hybrid work model and comprehensive benefits.
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