Director of Counseling Center College Holy Cross

Director of Counseling Center

College of the Holy Cross

Full Time

JREQ-000869

At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect-one that values appreciation and recognition, empowering each of us to flourish both individually and collectively. We seek candidates who are inspired by our mission and values, and who are eager to make a meaningful difference on our campus.

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Reporting directly to the Executive Director of Student Health and Wellbeing, the Director of Counseling and Psychological Services (CAPS) is responsible for the delivery of professional, developmental, preventive, and remedial psychological services within an integrated student health model that reflects the values and traditions of Jesuit Catholic higher education in the College of the Holy Cross’ residential liberal arts context. The Director provides clinical, administrative, and strategic leadership for the College’s counseling center, which serves the mental health needs of all currently enrolled Holy Cross students.

Responsibilities include establishing and maintaining the ethical, legal, and performance standards required for clinical services and appropriate accreditation.
The position has responsibility for the overall administration and coordination of CAPS’s resources and activities – including clinical service delivery, crisis response, staff supervision and development, budget management, and campus-wide consultation on student mental health – and will ensure coordinated and seamless delivery of care and education to students through robust professional partnerships and collaborations with Student Health Services, Student Accessibility Services, and Student Wellness Education.
As a department leader within the Division of Student Development, the Director works collaboratively with students, staff, faculty, and campus partners to promote students’ academic success and personal growth by working with colleagues across the division and the College to foster the conditions that enable and shape student learning, formation, flourishing, and success. The Director represents CAPS and student mental health issues to the broader college community.

• Set priorities and objectives for the promotion of counseling services that support student mental health, wellbeing, and flourishing, including the delivery of professional, developmental, preventive, and remedial psychological services.
• Lead and oversee the design, implementation, and continual assessment of a coordinated suite of clinical services, therapeutic practices, group offerings, and outreach initiatives aligned with professional standards and in support of the College’s mission and strategic priorities.
• Serve as the clinical leader for mental health within an integrated student health model, partnering with the Directors of Student Health, Student Accessibility Services, and Student Health Promotion to design shared protocols, referral and warm hand-off pathways, coordinated care conferencing, and consistent communication practices that ensure students experience seamless, coordinated care rather than separate services.
• Align CAPS systems and structures – including scheduling, triage, stepped-care models, and documentation – to support integrated care delivery and equitable access while establishing and maintaining necessary ethical, legal, and performance standards for services.
• Engage partners beyond the department in meaningful partnerships that support the College’s designation as a health-promoting campus, and consult…