Director of Residential Services, Central Region

Description The Department of Youth Services (DYS) is seeking a dynamic and experienced professional to manage the day-to-day residential operations of 24/7 facilities for the Central Region. The Director will provide effective oversight in the delivery of residential treatment services to youth who have been committed to the care and custody of DYS.The Director will possess a positive track record in daily management to ensure that DYS delivers high-quality intervention across its entire residential continuum (overnight arrest, alternatives to detention, detention, treatment, and independent living), in hardware-secure, staff-secure, group care, and community residential settings.

Our ideal candidate will champion the foundation and experience in working effectively with and through others, budgeting and fiscal management, collaboration, problem solving, listening, decision making, crisis management, public relations skills, policy and regulatory compliance, personnel forecasting, developing efficient systems/processes, and promoting and establishing strong internal/external relationships.

For additional information about the Department of Youth Services and its programs, please watch:  Duties and Responsibilities (these duties are a general summary and not all inclusive):

Provide effective oversight, administration, and operational direction for 24/7 youth facilities; ensure clinical, educational, and medical services, and other rehabilitative and safety components are delivered in a coordinated and effective manner

Establish and maintain an effective system of control with all staff, provider agencies, and associated stakeholders to ensure accurate and efficient communication

Lead regular team meetings to ensure operations and services are being executed, including policy development and risk assessment

Strengthen and foster the Juvenile Detention Alternative Initiative (JDAI) designed to reduce the number of pre-trial detention admissions and to shorten the length of stay for youths in custody Ensure that DYS’ programs meet the Department of Early Education and Care’s, the Department of Public Health’s, and the Department of Public Safety’s licensing requirements

Oversee the maintenance, repair, and upkeep of the facilities to ensure safe and secure physical plants;
Participate in the development of capital improvement plans in conjunction with the agency’s Director of Capital Planning Confirm all programs, both state and provider-operated, maintain adequate staffing levels at all times and adhere to all DYS policies pertaining to residential treatment

Manage, monitor, and analyze a budget for program services, administrative, facility operations, and personnel; approve expenditures within prescribed allocation

Provide staff appropriate training and information regarding all policy and practice changes

Establish quality and efficiency standards in all areas of responsibility and ensure that these standards are measured and reviewed on an ongoing basis

Foster support/development of direct reports through timely feedback and facilitate the ability of staff to achieve the highest level of professional growth, performance, and career advancement

Preferred Qualifications:

Knowledge and familiarity with DYS regulations and practice including care and custody of juvenile offenders and service provision systems

Passion and commitment to  establishing and developing evidence-based programming for committed youth

Knowledge of the principles and practices of operations and project management including coordination, communication, prioritization, troubleshooting, adherence to budget and completion of goals

Capacity to manage a diverse workforce, including a bargaining unit environment; ability to…