Chief Customer Experience & Growth Leader
Listed on 2026-10-20
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Management
General Management -
Customer Service/HelpDesk
Ladders is seeking a Chief Customer Officer in Boston to own the end‑to‑end customer experience, focusing on service delivery, retention, and operational excellence. The role collaborates with senior leadership to improve implementation outcomes and post‑launch support.
The position emphasizes proactive customer care, scalable processes, and measurable improvements in client satisfaction, with a remote‑first culture and competitive compensation.
The Chief Customer Experience & Growth Leader role at Ladders is now open for applications in Boston, MA, United States.
Our organisation is growing, and we are hiring a Chief Customer Experience & Growth Leader in Boston, MA, United States.
This opportunity is for the Chief Customer Experience & Growth Leader role at Ladders.
We are seeking a motivated Chief Customer Experience & Growth Leader to join Ladders in Boston, MA, United States.
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