HTG Personal Lines - IT Project Manager; Hybrid in Worcester, MA)

Our Hanover Technology team is currently seeking an IT Project Manager in our Worcester, MA location. This is a full-time, exempt role. Position is eligible for Hybrid/Flex work arrangement.

Project Management professionals are responsible for managing a wide range of technology projects of varying complexity. They create and lead teams to accomplish prescribed outcomes, aligned to strategy, while achieving financial, quality and schedule goals. Their intimate knowledge of the business mission and the disciplines within technology allows them to lead, influence and negotiate outcomes across the development of scope, refinement of project requirements, development of estimates and plans, formulation of schedules, and completion of design, development, testing, and deployment of capabilities/solutions.

Incumbents of this job family exhibit thought leadership, adaptability and ownership for results; creating effective, productive relationships with stakeholders. They establish collaborative partnerships with their business counterparts and coworkers, exhibit transparency in communication, create order and clarity from ambiguity, model a bias for action, leverage data and fact-based analysis to drive decisions, and manage risk through innovation and creativity. Members of this job family are familiar with and execute in accordance with multiple project management methodologies and practices.

They are skilled at multi-sourcing, vendor management, and team health and effectiveness. As individuals progress through the IT Project Management job family these resilient leaders continue to develop their expertise in specializations and hone their competencies while developing the ability to work more independently to lead larger, more complex and strategic projects and portfolios.

At an intermediate level for moderately complex work Project Control and Complexity:

• Leads moderately complex projects and has accountability for the estimating, planning, scheduling, tracking, management of risk, budget, change management, problem resolution, reporting and communicating.
• Manages interdependencies within their projects.
• Provides transparency and reporting to overall governance and steering structure Communication.
• Leads the interaction with business partners, project team members, other IT colleagues, and external vendors to ensure clarity of the business problem, outcome and scope and ensures issues and risks are understood and resolved.

• Develops relationships through collaboration with all appropriate parties by demonstrating intermediate understanding of business strategies and objectives as they relate to their operating models, products, and distribution models.
• Has an awareness of external industry trends and key competitors.

• Responsible for building team alignment, encouraging team effort and successes, embracing continuous performance improvement, modeling the way, and developing followership through his/her daily interactions with the team.

• Accountable for the onboarding, assignment and achievement of service levels for Vendor Resources on the project.
• Manage the vendor outcome through active collaboration and feedback with Program Management and Vendor Management.
• Is aware and may have participated in the definition of contract terms for any vendors on your project.

• Solicits and applies standards and best practices as defined by the project management Center of Excellence (Coe) and the Project Management Office (PMO).
• Accountable for innovation and continuous improvement.
• Responsible for applying best practices associated with risk management at a project level.
• May contribute to advancing and…