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Sr Catering Captain

Job in Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: Chartwells Higher Education Dining Services
Full Time position
Listed on 2025-12-31
Job specializations:
  • Restaurant/Food Service
    Catering, Food & Beverage
  • Hospitality / Hotel / Catering
    Catering, Food & Beverage
Salary/Wage Range or Industry Benchmark: 21 - 23 USD Hourly USD 21.00 23.00 HOUR
Job Description & How to Apply Below
Position: SR CATERING CAPTAIN (FULL TIME)

Join to apply for the SR CATERING CAPTAIN (FULL TIME) role at Chartwells Higher Education Dining Services

Location:

Worcester Polytechnic Institute, 100 Institute Road, Worcester, MA 01609.

Note:

online applications accepted only. Full-time schedule; open availability preferred.

Final date to receive applications: applications accepted ongoing until all openings are filled for this position. If the position is filled we may consider future applicants.

We make applying easy. Apply online or text “JOB” to 75000 to see details.

Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact.

Job Summary

Supervises Catering Department employees. Prepares and serves food at functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions.

Essential Duties and Responsibilities
  • Supervises employees in the Catering Department; assists in the performance appraisal process.
  • Determines workload requirements from catering orders.
  • Meets with function group leaders to discuss setup arrangements, addresses last‑minute changes, and resolves problems.
  • Assembles and delivers food and supplies to the scheduled catering functions.
  • Returns food, beverages, serving equipment and utensils to catering facility.
  • Distributes and collects customer comment cards at catered functions.
  • Ensures proper presentation, portion control and serving temperatures.
  • Maintains sanitation and orderliness of equipment, supplies and utensils within work area.
  • Cleans equipment in a timely fashion; thoroughly cleans workstation before leaving the area for other assignments.
  • Interacts with customers and resolves complaints in a friendly, service‑oriented manner; relays relevant concerns to supervisor.
  • Follows principles of sanitation and safety in handling food and equipment.
  • Performs other duties as assigned.
Qualifications
  • At least 1 year of previous Catering Captain experience.
  • Valid driver's license; may be required.
  • Must possess or be able to obtain a valid food handler’s permit and/or alcohol server’s permit where required by state law.

Pay Range: $21.00–$23.00 per hour.

Benefits
  • Opportunities for Training and Development.
  • Retirement Plan.
  • Associate Shopping Program.
  • Health and Wellness Programs.
  • Discount Marketplace.
  • Identity Theft Protection.
  • Pet Insurance.
  • Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity, Legal Services, Choice Auto and Home).
  • Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts.
Our Commitment to Diversity and Inclusion

Compass Group is an equal‑opportunity employer. We strive to treat all applicants and associates fairly based on abilities, achievements, and experience, without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other protected classification.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements.

Applications are accepted on an ongoing basis. Chartwells Higher Ed maintains a drug‑free workplace.

Because this position requires you to perform services in an educational facility, there may be periods when the company does not require you to perform work (e.g., winter and summer breaks). Any such periods may be unpaid and considered temporary layoff, though you may be required to work year‑round depending on business needs.

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