Shift supervisor, Retail

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

We do it all with heart, each and every day.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for completing all opening and closing procedures.

• Supervise the store’s crew by assigning, directing and following up on all store activities.
• Work effectively with store management and store crews to achieve store goals.
• Effectively communicate information to and from store management and crews.
• Assist customers with their questions, problems and complaints, and promote CVS customer service culture by greeting, offering help, and thanking patrons.
• Handle all customer relations issues in accordance with company policy, maintaining a positive shopping experience for all customers.
• Maintain customer and patient confidentiality.
• Stock and present merchandise, including pricing, shelving, and executing displays, signs, inventory, and seasonal promotions.
• Reset departments following POGs and execute off‑shelf merchandise maintenance.

• Deductive reasoning, analytical, and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime as needed, and respond to urgent store issues.

• Experience as a retail supervisor.

High school diploma or equivalent preferred but not required.

• Anticipated weekly hours: 29
• Time type:
  Part‑time
• Pay range (base hourly rate): $17.00 – $26.00

• Affordable medical plan options, 401(k) plan with company match, and employee stock purchase plan.
• No‑cost programs for wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Benefit solutions addressing paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance program, tuition assistance, retiree medical access, and other eligibility‑dependent benefits.

For more information, visit

We anticipate the application window for this opening will close on: 03/23/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Mid‑Senior level

Part‑time

Management and Manufacturing

Hospitals and Health Care