Sales Associate - Nights and Weekends
Listed on 2026-10-11
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Retail
Retail Associate/ Customer Service, Retail Sales
THE ROLE
The Sales Associate - Cannabis Budtender is the heart of the Bud's guest experience. This is a guest-facing, non-supervisory position responsible for helping guests navigate our products, completing accurate & compliant cannabis transactions, & creating the welcoming, knowledgeable & hospitality-driven experience that keeps people coming back.
You'll spend the majority of your shift directly interacting with guests - learning what they're looking for, answering product questions, completing transactions & helping maintain an organized, efficient & inviting retail environment.
Bud tenders are also one of our most important lines of defense when it comes to compliance. You'll be responsible for verifying information, maintaining transaction accuracy, protecting cannabis products & cash, & following all Company procedures & applicable cannabis regulations.
This role requires curiosity. Great Bud tenders continually build their cannabis knowledge, learn our products, understand the menu, & adapt as our technology, systems & industry evolve.
CORE COMPETENCIES & SKILLSYou bring:
- A genuine passion for hospitality & creating an exceptional guest experience
- Strong interest in cannabis products & continued product education
- Excellent interpersonal & communication skills
- Ability to connect with a diverse guest population
- Strong attention to detail & transaction accuracy
- Reliable cash-handling & basic mathematical skills
- Ability to remain calm, professional & effective under pressure
- Strong personal accountability & willingness to learn from mistakes
- Ability to prioritize tasks & remain productive in a fast-paced environment
- A collaborative, team-oriented mindset
- Ability to follow established policies, procedures & management direction
- Comfort learning & using point-of-sale systems & other Company technology
- Curiosity & adaptability when learning new technology, systems & tools
- Multilingual skills - a plus
- High school diploma or equivalent - required
- One or more years of work experience - required
- Retail, hospitality or customer-facing experience - preferred
- Cannabis industry experience - preferred
- Cash-handling experience - preferred
- Experience using POS or other retail technology - preferred
- Strong communication & interpersonal skills - required
- Welcome every guest with a friendly, professional & hospitality-driven approach
- Guide guests through the retail experience & help them navigate available cannabis products
- Listen to guest needs & preferences & provide appropriate product information
- Maintain strong working knowledge of the products, brands & promotions available on the menu
- Educate guests on product types, consumption methods, storage requirements & other Company-approved product information
- Complete guest transactions accurately & efficiently through the point-of-sale system
- Help maintain efficient guest flow during both high- & low-volume periods
- Create positive interactions that build guest trust, loyalty & repeat business
- Represent Bud's values & brand professionally during every guest interaction
- Maintain current knowledge of cannabis products available on the menu
- Build understanding of product categories, cannabinoids, consumption methods, storage requirements & other relevant product information
- Participate in Company-required product education & training
- Stay informed about new products, brands & Company promotions
- Communicate cannabis information responsibly & within the scope of Company training
- Never provide medical advice or make claims outside of approved product information
- Dispense cannabis & cannabis products in strict accordance with Company procedures &…
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