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PAC Assistant Team Leader

Job in Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: Northeast Grocery, Inc.
Full Time position
Listed on 2026-10-19
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 18 - 25.5 USD Hourly USD 18.00 25.50 HOUR
Job Description & How to Apply Below
Position: #160 PAC Assistant Team Leader

Pay Range: $18.00- $25.50

SUMMARY

Responsible for maintaining the integrity of our scanning file, which provides the foundation for Front End accuracy/customer service. Maintains a high level of fast, friendly, and efficient customer courtesy and service throughout the store. Acts as a liaison between the store and the Scanning Department. Works as a technical helper regarding the store computer as instructed by the Help Desk.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Consistently work within company 5S efficiency standards to provide fast, friendly and efficient service to all customers.
  • Maintain a neat, clean and organized workstation, according to 5S standards, at all times.
  • Possess a thorough knowledge of store systems to include:
    Gateway, scales, and scanning.
  • Assist customers upon request by answering customer questions.
  • Assist customers upon request by answering customer questions.
  • Responsible for verifying all store signs maintaining shelf tags for price accuracy and visibility.
  • Verify completion and accuracy of weekly price changes for all departments.
  • Communicate, as needed, any changes and/or discrepancies to the store departments and the Scanning Department, ongoing.
  • Verify adherence to the Discontinued program for the Grocery and General Merchandise departments and remove discontinued items from the shelf as per corporate policy.
  • Ensure scanning accuracy through weekly section scans and responds to all pricing/scanning errors immediately.
  • Report all discrepancies in pricing and scanning to the Scanning Department.
  • Responsible to assist Department Managers in shrink and margin shortfalls identification.
  • Provide temporary back-up support to the Front End operation as needed.
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