PAC Assistant Team Leader
Job in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-10-19
Listing for:
Northeast Grocery, Inc.
Full Time
position Listed on 2026-10-19
Job specializations:
-
Retail
Retail Associate/ Customer Service, Retail Support, Customer Service Rep
Job Description & How to Apply Below
Pay Range: $18.00- $25.50
SUMMARYResponsible for maintaining the integrity of our scanning file, which provides the foundation for Front End accuracy/customer service. Maintains a high level of fast, friendly, and efficient customer courtesy and service throughout the store. Acts as a liaison between the store and the Scanning Department. Works as a technical helper regarding the store computer as instructed by the Help Desk.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Consistently work within company 5S efficiency standards to provide fast, friendly and efficient service to all customers.
- Maintain a neat, clean and organized workstation, according to 5S standards, at all times.
- Possess a thorough knowledge of store systems to include:
Gateway, scales, and scanning. - Assist customers upon request by answering customer questions.
- Assist customers upon request by answering customer questions.
- Responsible for verifying all store signs maintaining shelf tags for price accuracy and visibility.
- Verify completion and accuracy of weekly price changes for all departments.
- Communicate, as needed, any changes and/or discrepancies to the store departments and the Scanning Department, ongoing.
- Verify adherence to the Discontinued program for the Grocery and General Merchandise departments and remove discontinued items from the shelf as per corporate policy.
- Ensure scanning accuracy through weekly section scans and responds to all pricing/scanning errors immediately.
- Report all discrepancies in pricing and scanning to the Scanning Department.
- Responsible to assist Department Managers in shrink and margin shortfalls identification.
- Provide temporary back-up support to the Front End operation as needed.
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