Field & Retention Specialist
Listed on 2026-10-11
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Sales
Customer Success Management
Johnson Controls in Worcester, MA is seeking a Customer Care Representative to maintain and grow sales within a defined customer base and geographical territory. You will build a customer-focused strategy that improves retention of preventative maintenance contracts, increases revenue per customer, and strengthens overall customer satisfaction.
Key responsibilities include managing retention activities, serving as the primary contact, and developing account knowledge to drive sales.
This position is for the Field Renewals & Retention Specialist role at jci.
Step into the Field Renewals & Retention Specialist role at jci in Worcester, MA, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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The position is based in Worcester, MA, United States.
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