Family Resource Coordinator

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Schochet is currently accepting resumes for a Family Resource Coordinator (FRC) to oversee the Family Self‑Sufficiency program (FSSC) at Plumley Village. The Family Resource Coordinator plays a critical role in supporting residents enrolled in the Family Self‑Sufficiency Program. The FRC helps participants achieve financial independence and long‑term stability by providing personalized coaching, resource referrals, and program coordination. In close collaboration with the property management team, the FRC empowers residents in key areas such as employment, education, healthcare, childcare, transportation, and financial literacy.

You will be working alongside a team of 2 Resident Services Coordinators at Plumley Village in Worcester, MA. Plumley Village is a 430‑unit family apartment community.

• Oversee the day‑to‑day administration and overall success of the FSS program.
• Serve as the primary point of contact for FSS participants, providing in‑person, one‑on‑one coaching to support goals outlined in each participant’s Contract of Participation (CoP) and Individual Training and Services Plan (ITSP).
• Assess residents’ employment goals and refer them to appropriate services that align with the FSS objective of gaining suitable employment and becoming free from income assistance.
• Maintain a caseload of active participants and accurately enter data into designated software systems.
• Conduct outreach efforts to inform and recruit residents into the FSS program.
• Develop and maintain strong partnerships with local service providers and community organizations.
• Coordinate and host on‑site programming that supports participants’ self‑sufficiency goals.
• Maintain an up‑to‑date directory of local community resources and assist residents in accessing these services.
• Bilingual in Spanish is required.

• Bachelor’s degree and/or a minimum of two years of experience in coordinating financial assistance or related support services.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Excellent organizational, communication, and interpersonal skills.
• Be available to work occasional evenings and weekends to accommodate resident programs or special events.
• The FRC is expected to perform duties independently, with minimal supervision.

Come join our team that offers over 50 years of encouraging growth and employee retention! Schochet offers a comprehensive benefits package that includes health, dental, 401k and more available on your first day. All new employees accrue 3 weeks of vacation per year, 12 paid holidays, 5 sick days, 3 personal days per year and many other great perks.

Please submit resume to:  Pre‑employment background check & drug test required. EOE

For more information on this position please contact Robin @ 617‑398‑5144.