Ward Clerk - Surgical Assessment Unit

Ward Clerk - Surgical Assessment Unit

Closing date: 16 February 2026

This vacancy is currently only open to Herefordshire and Worcestershire NHS staff

An exciting opportunity has arisen for a committed, enthusiastic and highly motivated ward clerk to join our busy Surgical Assessment Unit  holder would need to provide a courteous, efficient and professional ward clerk service, making a valuable contribution to support patient care from the time of admission, transfer or discharge. The successful candidate would be the first contact point for all ward visitors and members of the multi-professional team, so good interpersonal skills are essential.

We are looking for a well organised, enthusiastic individual to work within our dynamic team. You will need to be able to work flexibly and apply a methodical approach to a varying workload in what can be a fast paced, pressurised environment. You should be self-motivated, have excellent communication/interpersonal skills and have the ability to work on your own as well as part of a busy team where the work can be deadline driven.

Previous NHS clerical experience is desirable and administrative and keyboard skills would be an advantage. The successful candidate will need an excellent telephone manner and must be able to deal efficiently with members of the public and all disciplines of hospital staff.

For further information please contact Ward Manager Amy Clarke via email at:

The post holder will provide a comprehensive administrative/receptionist service to the department. This will include making appointments on computerised systems in accordance with agreed policies and procedures, filing of notes and inputting data required for audits, use of manual and computerised systems including PAS, Bluespier, EZ notes, Sunrise to assist in day-to-day operations.

Maintain and check patient registration details and demographic information.

Record the issue and receipt of records on the PAS case note tracking system.

Check EZ notes and ensure they are available for planned TCIs.

Filing reports / correspondence / forms in an orderly manner to facilitate the efficient retrieval of such documentation on request.

Making up new folders, registering patients.

Ordering stationery/suppliers when required.

Inputting data for audits.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester.

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see the Supporting Information section for more details on DBS checks and costs.

The post holder will provide a comprehensive administrative/receptionist service to the department. This will include making appointments on computerised systems in accordance with agreed policies and procedures, filing of notes and inputting data required for audits. You will be expected to communicate with Consultants and junior medical staff, Nurse Practitioners, other hospital staff both within the department and outside, other healthcare professionals, medical secretaries, health records staff, PALS, GP surgeries, other hospitals, patients and relatives and carers.

Risk Assessment: This post involves handling medical notes and VDU work. Individuals may be exposed to violence and aggression.

Key/General Duties: Use of manual and computerised systems including PAS, Bluespier, EZ notes, Sunrise to:

Maintain and check patient registration details and demographic information.

Record the issue and receipt of records on the PAS case note tracking system.

Check EZ notes and ensure they are available for planned TCIs.

Filing reports / correspondence / forms in an ordered manner, to facilitate the efficient retrieval of such documentation on request.

Making up new folders, registering patients.

Ordering stationery/suppliers when required.

Inputting data for audits.

• This vacancy is currently only open to…