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Service Operations Administrator

Job in Worcester, Worcestershire, WR1, England, UK
Listing for: Renford Recruitment Ltd
Full Time position
Listed on 2026-05-07
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant, Data Entry, Clerical
Salary/Wage Range or Industry Benchmark: 12.75 GBP Hourly GBP 12.75 HOUR
Job Description & How to Apply Below
Position: Service Operations Administrator )

We are looking for a Service Operations Administrator in the Worcester area to support drivers, customers and daily operations. This is a stable, long‑term role with full training on the specialist parts of the job.

Duties Office & General Admin
  • Answering phones (landline and work mobile)
  • Checking post and handling general office admin
  • Ordering stationery, uniforms and PPE
  • Keeping work instructions updated
  • Monitoring and replenishing first aid stock
Customer & Driver Support
  • Booking jobs as requested by customers
  • Updating customers on changes (phone/email)
  • Sending quotes and Terms & Conditions
  • Reviewing driver paperwork after jobs
  • Booking hotel accommodation for drivers
Basic IT & Admin Tasks
  • Processing timesheets and job sheets
  • Archiving timesheets
  • Checking info emails
  • Using email portals and admin software i.e. Excel, Word,
Skills & Experience
  • Previous experience as a Business/Office Administrator (essential)
  • Strong organisational skills and ability to prioritise
  • Confident with IT systems and email portals
  • Good communication and time management
  • Able to work independently and within a small team
  • Enjoys a busy, varied office environment
  • Strong attention to detail with the ability to check paperwork, totals and job information accurately
  • Hours of Work
    • Monday to Friday
    • 08:30 – 17:00
    Rate of Pay
    • £12.75 per hour, with potential to increase depending on experience
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