Warranty Executive

Description

We are seeking a dedicated and detail-oriented Administrator to join our regional team at Audi Worcester, supporting our Audi, Volkswagen, Skoda & Seat / CUPRA division.

The successful candidate will play a vital role in managing the submission and oversight of all warranty claims, ensuring accuracy and compliance throughout the process.

The hours of work are 40 hours per week, typically Monday to Friday, 8am to 4.30pm. Basic salary is £32,000 plus a turnover based monthly incentive giving an OTE of £33,000.

Youll oversee the accurate and timely completion of warranty-related administration, ensuring all processes comply with manufacturer and group policies

The role responsibilities will include:

• Process warranty and retail invoices efficiently and accurately.
• Collaborate closely with the Service team and manage work-in-progress updates.
• Liaise with manufacturers to resolve submission issues and implement necessary corrections.
• Follow established procedures to ensure successful warranty claim submissions.
• Reconcile paid claims and maintain precise, up-to-date warranty records.
• Stay informed on the latest warranty bulletins and communicate updates to Technicians and relevant colleagues.
• Ensure all job cards comply with warranty standards and bulletins, maintaining high standards of...