Senior Administrator

Senior Administrator

The closing date is 26 July 2026.

Go back Herefordshire and Worcestershire Health and Care NHS Trust

Are you an experienced administrator with a passion for making a difference to children and young people's mental health? We are looking for a motivated and organised Senior Administrator to provide leadership and day‑to‑day support to our administration team within the Wellbeing and Emotional Support Teams in Schools (WEST).

This is a new role responsible for coordinating administrative processes, supporting and supervising staff, and ensuring workloads are effectively managed. You will work closely with others to improve processes and provide expert administrative support across the service.

We are seeking someone with excellent communication and organisational skills, experience of working within a busy setting, and the ability to motivate and support others while maintaining high standards of accuracy and professionalism. This is a permanent position working 37.5 hours per week, Monday to Friday. Must be willing to travel across Herefordshire and Worcestershire.

Please note the Trust is unable to provide sponsorship to work for this role; to apply you must have a current right to work in the UK. Employment on a time‑limited visa does not guarantee sponsorship at point of expiry.

As the Senior Administrator for WEST, you will be the first point of contact for the administration team, providing guidance, support and day‑to‑day coordination to ensure the service runs smoothly.

You will oversee administrative processes across the team, monitor and allocate work, support colleagues with problem‑solving, and help maintain high standards of accuracy and performance. You’ll work closely with managers and clinicians to ensure referrals, appointments, meetings and service information are managed efficiently.

A key part of the role is building positive working relationships with colleagues across the organisations and improving our internal processes, helping to ensure children, young people and families receive a responsive and effective service.

This is an opportunity to take a lead role within a supportive team, using your organisational skills and experience to make a real difference every day.

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4,500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work‑life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

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The successful candidate will:

• Provide day‑to‑day supervision, leadership and support to the WEST administration team.
• Coordinate and monitor administrative workloads to ensure tasks are completed efficiently and to a high standard.
• Support managers and clinicians with the smooth running of administrative processes across the service.
• Organise meetings, prepare agendas, distribute papers and produce accurate minutes.
• Maintain electronic records, databases and information systems in line with Trust policies and data protection requirements.
• Su…