Receptionist, Administrative​/Clerical

About The Role

We are recruiting for a full-time Receptionist to join our Worcester HQ operations team. Our reception team are a critical link between us and our clients
, a lifeline for our employees and even a reassuring first impression for interviewing candidates.

We are looking for an outgoing individual who takes pride in the quality of their client service to fulfil this incredibly diverse position. Responsibilities of a Receptionist include, but are not limited to:

• Welcome and greet all visitors to the firm, including clients.
• Field and redirect incoming calls as appropriate.
• Upkeep a timely response to incoming calls and email queries.
• Manage visitor sign in (including the contractor log) and distribute visitor passes.

• Replenish meeting rooms (note pads, tissues etc...)
• Order stationery and refreshments as needed.
• Book meeting rooms as needed, allowing for the set up of events.
• Coordinate with any external vendors, contractors or catering needed for events.
• Conduct routine safety and maintenance checks.

• Handle incoming post, special delivers and couriers.
• Frank outgoing post.
• Log files according on SOS.

Whilst previous experience as a Receptionist or Administration would be beneficial, it is not essential. We are looking for someone who:

• Has former experience in a client/customer facing environment.
• An ability to build rapport with clients quickly and professionally.
• Is organised and able to manage changing priorities.
• Has an approachable nature as both clients and employees will look to you for support.
• Proactive and can-do approach.
• Thrives best in a collaborative team environment.

You will often be acting as the face of the business, so it is important the successful candidate reflects and emulates our values as a firm.

We are looking for someone to work full-time with a shift pattern to be agreed between 08:30 and 17:30.

Benefits of working with us include:

• 28 days annual leave (plus public holidays)
• Bonus scheme
• Life Assurance
• Scottish Widows Pension Scheme
• Healthcare cash-plan
• 1/3 gym membership contribution
• Electric vehicle scheme
• Happy People/Perks at Work benefits portal
• Cycle to Work scheme
• Flu vaccinations

HCR suits people who love a challenge and want to work in an environment where careers thrive on the back of hard work and personal merit. Our people enjoy feeling part of something bigger than themselves, and whilst our clients drive our development, it is our people who bring their energy, enthusiasm, and entrepreneurial mindsets together to solve problems and help our clients succeed.

Our people tell us they enjoy working on good quality, interesting matters from a wide variety of our clients, because they get the experience they want to develop their careers. We will give you responsibility early, the mandate to make things happen and we’ll back your good ideas. Our “Passion for People” lives and breathes every day throughout the firm as our peoples’ energy and sense of fun create a warm environment in which to thrive.

HCR’s growth constantly creates opportunities for people who want to go places and make a difference, your career plan can become part of our growth plan. At HCR you can expect to work with friendly, energetic, ambitious people, who love getting stuck into a client problem, and enjoy celebrating a good outcome. Our people value the sense of community provided by the individual personality of each office and the collegiate approach across all our service and sector teams.

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