Health Management Consultant

Description :

Reports to : Managing Consultant, Health Management

Location : Worcester / Boston, MA

Position Overview :

The Health Management Consultant (HMC) is responsible for the development and delivery of assigned client’s health and well-being programs and solutions to improve client outcomes by leveraging data intelligence to identify trends. This will include providing creative solutions to help meet the well-being program goals, considering the company culture, organizational goals, desired outcomes for the program, and taking into account a client’s budget.

The HMC also partners closely with the Employee Health & Benefits (EH&B) Account Management team to provide cohesive program solutions and recommendations.

What can you expect to do?

• Manage a strategically important book of business
• Access data warehouse systems, carrier data systems; and have proficiency in analyzing claims, utilization and condition specific data for client reports and recommendations
• Develop and execute client data driven population health management strategies by delivering client presentations and reports
• For PATH clients :
  Become proficient on reviewing and pulling data from the data warehouse, and work closely with Clinical Consultant and Data Analyst to interpret the data and draw insights for strategic recommendations
• Measure the success of client well-being programs by collaborating with vendors and carriers, reviewing and analyzing client data and engagement metrics in comparison to benchmarks and client goals
• Provide ongoing client support including planning and scheduling client well-being events and initiatives
• Collaborate with the Account Management teams on shared clients and provide health management resources as needed
• Conduct client well-being meetings as appropriate and provide agenda and meeting follow-up
• Leverage MMA National Resources and collaborate with MMA National HMC team
• Foster strong vendor relationships and insurance carrier partnerships
• Manage the RFP process and price negotiations for client well-being programs and services
• Oversee implement and ongoing service of third-party vendor programs to ensure a high level of service and reporting
• Work closely with Regional Marketing / Communications team on development and delivery of client specific communications
• Manage budgets, policies, and procedures relevant to the operation of client well-being programs
• Understand current well-being legislative and compliance landscape, leverage MMA Compliance Center of Excellence as a resource, and clearly explain regulations to the client

What do we offer?

Generous benefits package :

• Comprehensive medical, dental and vision plans
• 401K and company match program
• Competitive paid time off programs ensure you have time to recharge including 15 vacation days, 3 personal days, 10+ holidays, 2 floating holidays, and 4 days for learning and development
• Company-paid life and disability
• Employee Stock Purchase Plan
• Paid parental leave

Love coming to work :

• Culture of respect that practices everything we preach
• Respect for the entrepreneurial spirit
• Place to grow, to be challenged – but also to feel that you belong
• Special way to give back to your community
• Entrepreneurial work environment and leadership style
• Office spaces designed to maximize innovation and collaboration
• A focus on taking time to celebrate success and build relationships

Growth and Development :

• Advance your career with MMA University
• Designation programs and CE courses
• Mentorship and leadership development programs
• Onsite learning opportunities
• Be appreciated and rewarded for your work
• Tuition reimbursement

What do we look for?

• Bachelor’s degree with 3+ years of professional experience in health management or well-being program management
• Certification in population health, wellness or coaching desired but not required
• Health and Life Producer License desired but not required
• Advanced data analytics and presentation skills with the ability to “tell the story” from the data
• Advanced proficiency with Microsoft Office including Excel, PowerPoint, and Outlook
• Proficient in Smartsheet and Canva desired but not required
• Excellent communication skills and the ability to convey complex…