Product Manager

An overview of the role

Works independently to own outcomes for a product area. Integrates customer insight, commercial thinking, and delivery flow to shape outcome-based roadmaps and measurable impact.

• Vision & outcomes:
  Define problem statements, success metrics, and outcome-based roadmaps for the domain.
• Commercial & GTM:
  Contribute to pricing/packaging hypotheses and launch plans with Sales/Marketing.
• Backlog ownership;
  Accountable for translating outcomes into epics and user stories, ensuring an appropriate balance between features, defects, and technical debt.
• Delivery leadership:
  Set sprint goals; validate increments; manage release scope and readiness.
• Insights & analytics:
  Run discovery, experiments, and telemetry reviews; iterate based on evidence.
• Cross-functional alignment:
  Coordinate Engineering, Design, CS/Support, Finance/Legal/Security as needed.
• Own and actively contribute to candidate initiatives during PI and quarterly planning ceremonies.
• Maintain and ensure accuracy of Product Decision Records (PDRs).
• Communicate roadmap progress clearly and regularly to business stakeholders.
• Accountable for managing the budget in alignment with product initiatives and ensuring delivery of ROI.
• Validate strategic hypotheses and market opportunities through customer, competitor and data driven analysis, translating these into product decisions and providing clear feedback to feed into ongoing product strategy.
• Evaluate how approved partners deliver value within the product by validating customer impact, product fit and feasibility. Translate opportunities with partners into product initiatives.

Collaborates with Engineering, Design, Data/Analytics, Sales, Marketing, Customer Success, Support, Finance, Legal, and Security. Operates a shared cadence of Quarterly (strategy/OKRs), Monthly (performance & market review), Bi-weekly (planning/review/retro), and Continuous (customer touchpoints, risk tracking).

Decision Rights:
Owns the domain’s what/why within product strategy, aligned to overall business strategy and priorities; partners with Engineering on how/when at the team level. Success Measures:
Adoption/activation, retention, domain revenue impact, predictability/quality, and OKR progress.