Service Advisor

Location: Worcestershire

Are you an experienced Service Advisor seeking a new challenge within a reputable automotive dealership in Kidderminster? Our client is looking for a dedicated Service Advisor to join their busy and professional team. This is a fantastic opportunity to utilise your customer service expertise and organisational skills in a dynamic environment, offering genuine career progression.

Benefits:

• Basic salary: 30,000
• OTE: 34,000
• 23 days holiday plus bank holidays
• Birthday leave entitlement
• Pension scheme
• Comprehensive training and ongoing development
• Career advancement opportunities
• Wellness and employee support programmes
• Structured annual appraisal process
• Recognition for long service achievements

Duties of A Service Advisor:

• Managing customer bookings to ensure workshop efficiency
• Providing regular updates to customers about vehicle progress and repair times
• Producing accurate job cards, invoices, estimates, and associated documentation
• Clearly explaining completed work to clients
• Identifying additional aftersales opportunities when appropriate
• Liaising with parts department regarding parts availability
• Recording retail, warranty, and non-chargeable repairs precisely
• Ensuring high levels of customer satisfaction at all times

Requirements of A Service Advisor:

• Previous experience as a Service Advisor is highly advantageous
• Excellent communication skills, both face-to-face and over the phone
• Strong administrative and organisational abilities
• Ability to prioritise tasks and meet deadlines
• Experience working within an office or administrative environment is desirable
• Kerridge system knowledge would be beneficial
• Customer-focused attitude and professional approach

This is an outstanding opportunity for a skilled Service Advisor to join a forward-thinking dealership that values its staff and offers clear progression pathways.

Contact Aedan Oliver, Automotive Recruitment Specialist at Perfect Placement covering Kidderminster and Worcestershire, today to discover more about this fantastic opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.