Customer Service Advisor/Financial Services
Job in
Worcester, Worcestershire, WR1, England, UK
Listed on 2026-09-02
Listing for:
BDO LLP
Full Time
position Listed on 2026-09-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Customer Service Advisor – Worcester – 5 days onsite
Job description
We are recruiting for a Customer Service Advisors to join our client, in their Insurance team. This is an 8 week’s contract opportunity, offering an excellent day rate of £190, employed via an Umbrella company.
About the role:
As a customer service advisor that means taking inbound, outbound calls and emails. Handling the documents and payment details accurately.
Key responsibilities include;
Collecting and checking customer information
Recognising signs of potential fraud and escalating appropriately
Logging calls, notes and outcomes accurately in our systems
About you:
Experience in a customer-facing service role (phone-based experience is a strong advantage)
Confident, clear and calm on the phone
Good attention to detail, particularly with personal data, documents and payments
Handling a high volume of enquiries
Good written English for emails
Competent with standard office software and quick to learn new systems
Additional Information:
Location:
Worcester – onsite 5 days a week
Duration: 8 weeks
Day rate: £190 a day via an Umbrella company
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