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Customer Experience Champion - Frontline Support

Job in Worcester, Worcestershire, WR1, England, UK
Listing for: Firstport
Full Time position
Listed on 2026-10-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, HelpDesk/Support, English Customer Service
Salary/Wage Range or Industry Benchmark: 18000 - 21000 GBP Yearly GBP 18000.00 21000.00 YEAR
Job Description & How to Apply Below

First Port is recruiting a Customer Experience Specialist in Worcester to be the frontline for our customers, providing clear, empathetic communication and accurate information in line with our values.

You will handle inquiries, liaise with internal departments and contractors, and drive first-time resolutions while promoting our services. The role reports to the Customer Experience Team Leader within a team of up to 14 colleagues.

This role is for the Customer Experience Champion
- Frontline Support role at Firstport.

Join Firstport and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Experience Champion
- Frontline Support role at Firstport, based in Worcester, England, United Kingdom.

We are looking to fill the Customer Experience Champion
- Frontline Support position at Firstport in Worcester, England, United Kingdom.

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