Wellbeing and Safeguarding Officer

Job Title:

Wellbeing and Safeguarding Officer

Closing Date: 20/07/2026 23:59

Salary: £25,724 to £27,961 per annum depending on qualifications and experience

Hours:

37 hours per week × 52 weeks

Type:
Full Time

Location:

Worcester Campus

To become a Wellbeing and Safeguarding Officer in our Student Experience and Engagement department, we need someone who is supportive, empathetic and a great listener. The successful candidate will have the chance to acquire new skills and develop their abilities in a wide range of activities. We require a relevant Level 3 NVQ Qualification.

We are a welcoming and inclusive community that champions diversity and equality across our college.

• Act as the first response safeguarding contact, operating rapid response to all safeguarding concerns and maintaining effective cover across the college.
• Maintain and record accurate information using the appropriate college systems (e.g. Pro Monitor, UnitE).
• Assist in the delivery of annual safeguarding updates.
• Promote and raise awareness of safeguarding, prevention and wellbeing support and procedures for students, including supporting tutorial content.
• Liaise with outside agencies as appropriate in the protection of vulnerable young people and adults and promote and maintain links with network agencies.
• Carry out thorough risk assessments and checks on any learners who disclose criminal convictions.
• Carry out thorough risk management plans for identified individuals.
• Provide initial support and advice to individuals identified as "at risk".
• Provide one‑to‑one and group high‑quality wellbeing themed interventions that encourage learners to engage and support future success and progression.
• Deliver group anxiety sessions and exam support sessions.
• Measure the impact of one‑to‑one and group work to evaluate effectiveness and inform continual development and target student issues.
• Investigate barriers to learning and support learners to overcome them by developing innovative practice and delivering a consistently outstanding service.
• Maintain accurate records of all interventions and student information on the wellbeing database.
• Manage a flexible caseload of students, prioritising those with complex needs and safeguarding concerns.
• Be a key member of the college safeguarding team and attend regular caseload reviews to ensure student needs are being met.
• Assist in activities such as recruitment events, enrolment activities and assessment of support needs.
• Support the wider Student Support and Wellbeing department in the promotion of campaign weeks and in facilitating activities to promote awareness of key issues.
• Produce statistics to evaluate the impact of services and contribute to the college’s quality processes.
• Act as a First Aider and Fire Marshal.

• Commit to safeguarding and promotion of the welfare of children, young people and vulnerable adults.
• Participate in the college’s Performance Management Scheme and attend required training events.
• Continuously improve teaching, learning and assessment through proactive CPD and sharing best practice.
• Actively participate in the college’s Quality System, including quality improvement strategies and initiatives.
• Carry out other duties as may be assigned commensurate with the grade and purpose of the post.
• Take reasonable care for the health and safety of self and others affected by work.
• Support college safeguarding, equality and diversity policies.
• Operate/conduct all HR tasks and functions within GDPR principles.

Heart of Worcestershire College, the county’s largest further education institution, offers a diverse range of academic, vocational, and community courses across its campuses. Our principles of diversity, integrity, partnership, and trust come through, enabling us to offer timely and knowledgeable services both within and outside our immediate neighbourhood. By 2030, we also intend to be 90% green!

• Confidential Employee Assistance Programme (available 24/7, 365 days a year)
• Regular Continuing Professional Development
• Opportunity to gain further qualifications and enhance professional development through our awards…