Engineering Co-ordinator

At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.

Reimagine What’s Possible The Engineering Co-ordinator plays a critical role within the Maintenance Services Organisation, acting as a technical authority and providing expert guidance across both planned and unplanned maintenance activities.

This role ensures all legally required inspections are completed within regulatory time frames, manages complex escalations, and offers advanced technical support to customers and internal teams. Responsibilities include remote fault diagnosis, technical validation of work orders, and ensuring the correct resources and materials are identified for safe and efficient maintenance operations.

The Engineering Co-ordinator provides technical oversight and coordination for maintenance and fault resolution across a wide range of equipment and installations, including:

Cryogenic tanks and associated equipment

Medical gas panels

GGG plants

Packaged Gas Depots (including dual-brand operations)
Food tunnels

Hydrogen refuelling stations

Gaseous hydrogen systems

The role also supports spare parts management by reviewing and approving technical specifications for new and replacement components. Additionally, the Specialist contributes to the development of the wider Customer Engineering Technical Support Team through training and mentoring.

Principal Accountabilities Fully engage in BSP Activity, including:

Attendance at BSP LIII Sequential Safety Meetings Completion of daily and monthly Office BSP Work Team tasks

Manage and process all validated work orders, ensuring timely completion of planned and curative maintenance

Conduct technical reviews and assign appropriate parts and labour for safe and effective onsite work

Act as escalation point for complex technical issues raised by the Technical Support Department Provide frontline technical support, including remote diagnosis of faults across a broad range of equipment and installation types

Oversee communications with customers regarding planning, site access, and job readiness

Ensure all work is supported by appropriate risk assessments and method statements

Prepare RAMS for customer-specific onsite activities

Coordinate P& when installation modifications require

Prepare and submit requests for extensions to legal inspections in line with PSSR 2000 and Air Products standards

Monitor and respond to alarms on medical oxygen panels and other critical systems

Manage SAP service orders for onsite activities, triggered by planned work, customer contact, escalations, and system monitoring

Liaise with contractors and suppliers for onsite works and procurement of materials

Provide quotations for onsite activities where required

Offer technical assistance for selection of new and replacement parts

Support internal training and development initiatives across technical operations

Participate in on‑call and out‑of‑hours activities for urgent work orders related to safety, business-critical needs, or customer complaints

Perform any other reasonable tasks as requested by management

Minimum Requirements and Qualifications Higher education or a vocational qualification in a technical field is desirable

Equivalent experience-based knowledge will also be considered

Strong general education with Mathematics and English at Grade C or above

Strong technical understanding of industrial gas systems (essential)
Good geographical awareness

Proficient IT skills, including SAP, Microsoft Office, Service Max, Vantage, equipment monitoring tools (e.g., APST, ANOVA), and event management systems

Excellent interpersonal, communication, and problem-solving abilities

Ability to work under pressure and manage competing priorities

Proven technical authority with experience handling escalations

Strong organisational and prioritisation skills in a high‑volume, fast-paced environment

Proactive, solutions-oriented mindset with focus on continuous improvement

Calm and effective under pressure, with strong decision-making capabilities

Experience using SAP ERP (SD module preferred) and Service Max for work order management

Proficient use of Microsoft Office Suite for planning and communication

In-depth geographical knowledge of the UK & Ireland Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.
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