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Guest Experience Specialist — Entertainment Centre

Job in Worcester, Worcestershire, WR1, England, UK
Listing for: Tenpin Ltd (part of Ten Entertainment Ltd)
Full Time position
Listed on 2026-08-28
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Management & Planning
  • Customer Service/HelpDesk
    Customer Service Rep, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 18000 - 23000 GBP Yearly GBP 18000.00 23000.00 YEAR
Job Description & How to Apply Below

Tenpin Ltd (part of Ten Entertainment Ltd) is seeking a Customer Service Assistant to provide an outstanding guest experience at our Worcester centre. You will manage bookings, respond to enquiries, spot sales opportunities, host events, and help with food and drinks in a fast-paced, fun setting.

You will work across departments—from Laser Arena to Escape Rooms and karaoke rooms—ensuring smooth operations and a welcoming atmosphere for guests of all ages.

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