Civil Enforcement Officer (Multi Role - Environmental Enforcement

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- Worcester

Job Reference WCITY/TP/147/287

Number of Positions:

1

Contract Type:

Full time permanent

£27,254 to £29,540 per annum

Working Hours:

37

Location:

Worcester

Closing Date:

21/08/2026

Job Type:

Parking / CCTV

Sector:

Local Councils

Business Unit:

City Operations

We are looking to recruit flexible, professional, and community-focused Civil Enforcement Officers (CEOs) to join our high-performing, multi-functional team at Worcester City Council
. This is a unique opportunity to contribute to the maintenance of a safe, clean, and accessible city environment through proactive engagement and visible public service.

About the Role

As a multi-role CEO
, you will work across Worcester's vibrant city centre and neighbourhoods, supporting the effective enforcement of:

• Parking regulations (on-street and off-street)
• Public space management and a conduit to the neighborhoods service area.
• Supporting community safety initiatives and local events

You will play a crucial role in ensuring compliance, improving accessibility, reducing environmental harm, and upholding the quality of our public spaces.

What You’ll Be Doing:

• Patrolling designated areas, identifying and addressing contraventions
• Issuing Penalty Charge Notices and Fixed Penalty Notices in line with legal and policy frameworks
• Providing clear, courteous advice and guidance to members of the public
• Supporting operational priorities, including city centre cleansing and enforcement initiatives
• Utilising modern technology (handheld devices, body-worn cameras, GPS radios) to deliver services efficiently
• Working in partnership with colleagues, contractors, and external agencies to improve community outcomes

What We’re Looking For:

• Excellent interpersonal and communication skills with a calm, confident approach to difficult situations
• Strong customer service ethos, able to balance enforcement with education
• Practical, resilient, and proactive mindset - able to work independently and as part of a wider team
• Ability to handle challenging conversations with professionalism and integrity
• Willingness to work flexibly across a rota including evenings, weekends, and bank holidays
• A commitment to upholding Worcester City Council’s values and delivering services that make a positive difference

What We Offer:

• Comprehensive training and professional development opportunities
• Uniform and equipment provided (including body-worn camera and radio)
• Pension scheme and employee benefits package
• Supportive, inclusive, and forward-thinking service culture
• Opportunity to contribute meaningfully to the safety, cleanliness, and accessibility of Worcester’s public realm

For further information about the role, please contact Pete Clements, Technical Supervisor
- Parking and Enforcement Services, at Pet .