Senior Healthcare Assistant SSDEC

Go back Worcestershire Acute Hospitals NHS Trust

The closing date is 08 March 2026

We have a rare opportunity to join the Surgical Same Day Emergency Care team at Worcester Royal Hospital.

The SSDEC is a fast paced environment which sees around 30-40 patients a day with the aim of assessing, treating and discharging within the same working day. You will look after acutely unwell patients with the aim being to reduce ED attendances and admissions where possible. SSDEC is multi-speciality, with General Surgery, ENT, OMFS, Vascular and Trauma patients being seen. Patients are referred from the ED, GP's and Ambulance Service.

The right person will be dynamic, pro-active and able to manage multiple patients y will work alongside a group of senior and experienced staff as a team, and liaise with other departments.

The Senior Healthcare Assistants have extended skills in venepuncture and cannulation, ECGs and able to record basic observations. They greet the patients into the area, carry out the necessary investigations, escort patients for scans and investigations outside of the department and take care of patients' basic needs such as nutrition and hydration.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester.

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

• Welcoming Patients to the unit
• Assisting with clerical duties
• Performing regular basic observations
• Collecting blood samples
• Insertion of venous cannula
• Escorting patients to other departments
• Maintaining the cleanliness and tidiness in the unit
• Providing food and drinks for patients when appropriate

• Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening and written
• Be able to demonstrate an understanding of the concept of confidentiality
• Self-awareness in terms of assessing own knowledge and competence and understanding your own boundaries
• Self-awareness in terms of recognising the impact of your behaviour and other peoples behaviour
• Blood taking and cannulation
• ECG s
• Basic IT knowledge/skills

• Basic standard of education including Maths and English
• Experience of working in a patient care setting or customer facing environment
• Care certificate course or equivalent
• Experience of working in a healthcare setting

• Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening and written
• Be able to demonstrate an understanding of the concept of confidentiality
• Self-awareness in terms of assessing own knowledge and competence and understanding your own boundaries
• Self-awareness in terms of recognising the impact of your behaviour and other peoples behaviour
• Blood taking and cannulation
• ECG s
• Basic IT knowledge/skills

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Worcestershire Acute Hospitals NHS Trust