Senior Medical Secretary Surgery Trauma & Orthopaedics

Worcestershire Acute Hospitals NHS Trust

The closing date is 09 July 2026

Please note this vacancy is only open to existing NHS Staff in Herefordshire and Worcestershire.

An exciting opportunity has arisen for a Medical Secretary to join the Trauma & Orthopaedic team at Worcestershire Acute Hospitals NHS Trust.

This is a demanding and rewarding role that would suit an individual who thrives in a busy environment, has excellent attention to detail, and can effectively manage a varied workload while meeting service deadlines.

We are seeking an enthusiastic, motivated, and capable individual to join our team. The successful candidate will work closely with both clinical and administrative colleagues to ensure tasks are completed to a high standard, supporting the smooth and efficient running of the service.

The ideal candidate will demonstrate a flexible, positive, and proactive approach to work, with the ability to use their own initiative when required. They will possess excellent communication, interpersonal, and IT skills, alongside a strong commitment to delivering high-quality administrative support.

Key attributes include:

• Excellent organisational and time-management skills
• Strong attention to detail and accuracy
• Ability to prioritise and manage multiple tasks effectively
• Excellent written and verbal communication skills
• Strong IT and administrative skills
• Ability to work independently and as part of a team
• A flexible and positive "can-do" attitude

Provide comprehensive senior medical secretarial service to consultants and the wider clinical team.

Transcription of clinical dictation for multiple healthcare professionals, including but not limited to, clinical correspondence, reports, assessments and audits.

Manage waiting lists and ensure compliance with RTT targets. Schedule patients for surgery and maintain theatre lists for Alexandra and Kidderminster sites at least six weeks in advance, ensuring compliance with 642 procedures.

Coordinate loan kit requests, x-ray bookings, and liaise with pre‑op, occupational therapy, HDU and theatres.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester.

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient‑centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

The Medical Secretary provides a comprehensive and advanced secretarial and administrative service to Trauma & Orthopaedic Consultants and their multidisciplinary teams. The role is responsible for supporting the patient pathway from referral through to treatment, including the management of waiting lists, theatre scheduling, clinic coordination, and clinical correspondence.

Working in a busy and demanding environment, the post holder will maintain accurate patient records, manage complex administrative processes, and act as a key point of contact for patients, healthcare professionals, and external agencies. The role requires excellent organisational, communication, and IT skills, with the ability to prioritise competing demands while maintaining confidentiality, accuracy, and compliance with NHS policies and procedures.

The successful candidate will contribute to service improvement initiatives, support colleagues across the department, and help ensure the delivery of a safe, efficient, and high‑quality service for patients.

• Recent Medical Secretary experience
• Experience of managing a surgical waiting list
• Experience of working in an ever‑changing environment with changing priorities
• Experience of dealing with members of the public.
• Experience of creating clinical correspondence through Digital Transcription
• Experience of working with the Surgical Team
• Experience of working in Trauma & Orthopaedics

• Ability to work…