IT support Engineer Manufacturing

Location:
Worcester - Onsite

Hours: 37 hours per week

We are recruiting a Manufacturing IT OR OT Support Technician to support a leading Energy-sector manufacturing site in Worcester. This is a hands‑on, site-based role to ensuring secure, reliable, and standardised digital operations across production systems, supporting both local initiatives and global digitalisation programmes.

The Manufacturing IT/OT Support Technician role focuses on IT/OT system support, network connectivity, and industrial cybersecurity
. Working within a small technical team, you will support manufacturing operations while contributing to wider digitalisation initiatives.

You will support and maintain IT and operational technology systems in a manufacturing environment and cybersecurity for production operations while working closely with engineering and IT teams.

• Provide hands‑on IT/OT support for manufacturing systems and production environments
• Support IT/OT projects, ensuring alignment with global standards and cybersecurity requirements
• Maintain secure OT network connectivity, including vendor and external equipment
• Collaborate with engineering, operations, and IT teams to maximise uptime and performance
• Support IT Technical User Support activities, including holiday cover
• Assist with asset management, documentation, and business continuity planning.

• Manufacturing IT / OT Support Technician will have degree in Information Technology, Engineering, or a related discipline.
• Experience in a technical support role, ideally within industrial manufacturing or Energy-sector OT environments
• Good understanding of Troubleshooting and IT networking fundamentals
• Awareness of cybersecurity frameworks and industrial cybersecurity standards.

• Experience with IOT connectivity (e.g. OPC UA)
• Exposure to cloud platforms such as AWS Connected Factory
• Familiarity with OT equipment including PLCs, HMIs, and industrial sensors

Apply today or contact us to learn more about this opportunity within a major Energy-sector manufacturing environment
.