Application Support Officer

Application Support Officer – Worcester

Are you a passionate Application Support Officer looking for your next role? 4

Recruitment Services are currently recruiting for an Application Support Officer to work in Local Authority Social Care service based in The Worcester area.

Pay Rates: £16.35 - £21.23 per hour Umbrella Rate

Information the Role

We are currently recruiting for an experienced Application Support Officer to join a busy and innovative team supporting Social Care and Enterprise Applications within a large and complex organisation.

This is an exciting opportunity for someone with strong application support experience, excellent technical problem-solving abilities, and knowledge of Social Care systems such as Liquid logic and Contr

OCC.

Key Responsibilities

Support, maintain, and develop Social Care and Enterprise Applications
Provide database maintenance and application support
Investigate and resolve technical and business issues within SLA targets
Work closely with stakeholders, service managers, and third-party suppliers
Support system integrations and digital solutions
Produce and maintain technical documentation
Ensure secure application access and user support
Support application lifecycle management and service improvements
Work within Agile, ITIL, and Enterprise Architecture frameworks
Essential Requirements:

Experience supporting enterprise or social care applications
Knowledge of Liquid logic, Contr

OCC, or similar case management systems
Strong database maintenance and support experience
Experience working in large and complex environments
Excellent communication and stakeholder management skills
Strong analytical and problem-solving abilities
Experience working with Agile and ITIL methodologies
Desirable

Local Government or Public Sector experience
Knowledge of Enterprise Architecture tools such as iServer
TOGAF or Agile certifications

What we offer:

24 hour one on one specialist consultant based within your geographical area
4

Recruitment Services Employee Benefits Programme
Our own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4

Recruitment Services is an equal opportunities employer.

To discuss this vacancy in further detail or any other vacancies, please contact out Team on (phone number removed) or email