Desktop Support Engineer Server Exposure
Job in
Worcester, Worcestershire, WR1, England, UK
Listed on 2026-06-04
Listing for:
Axiom Technologies
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
IT Support, Desktop Support, Windows Server, Systems Administrator
Job Description & How to Apply Below
Role:
Desktop Support Engineer with Server Exposure
Location:
Worcester, UK (On-site)
Duration:
Backfill (On-Demand Ticket Based)
The primary responsibility is daily desktop and onsite support, along with operational support for Windows Server, Hyper‑V, Veeam Backup, HP Storage, and Microsoft SQL Server.
Primary Responsibilities (Desktop / Site Support)- Daily L1/L2 desktop and end‑user support
- Windows desktops, laptops, printers, and peripherals
- Hardware troubleshooting, replacements, and installations
- Onsite coordination with NOC and vendors
- Incident and request handling using Service Now
- Follow ITIL and change management processes
- Windows Server operational support
- Veeam Backup monitoring and basic restore support
- HP Storage (SAN) – operational exposure
- Microsoft SQL Server – basic admin exposure
- Active Directory – basic exposure
- Support patching, firmware updates, and backup tape rotation
- Coordinate with OEM vendors and follow the escalation matrix
- Service Now / ITIL awareness
- Willingness for full onsite, hands‑on support
- Data center or onsite support experience
- Shift aligned to UK business hours (07:30 – 15:00 London Time)
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