Account Handler; Insurance

Commercial Account Handler - Worcester

Are you an experienced Commercial Account Handler looking to join a respected, people-focused insurance brokerage? Our client, a well-established firm based in the heart of Worcester, is renowned for their expert advice, long-term client relationships, and supportive team culture. Due to continued growth, they're seeking confident and knowledgeable professionals to join their expanding team.

As a Commercial Account Handler, you'll take ownership of a varied portfolio of commercial clients across a range of industries. You'll deliver tailored insurance solutions, provide trusted advice, and build strong, lasting relationships.

• Managing renewals, mid-term adjustments (MTAs), and new business quotations

• Advising clients on a broad spectrum of commercial insurance products

• Negotiating with insurers to secure competitive terms and comprehensive cover

• Supporting Account Executives with administrative and technical tasks

• Ensuring compliance with FCA regulations and internal procedures

• Providing a high standard of customer service to foster client loyalty and retention

We're looking for someone who brings both expertise and enthusiasm to the role.

• A minimum of 2 years' experience in a Commercial Account Handler position or similar role

• A solid understanding of the insurance market

• Excellent communication, negotiation and relationship-building skills

• Strong attention to detail and accuracy

• The ability to manage your own workload and meet deadlines

• Experience using insurance based systems and MS Excel

• Cert CII qualification (not essential)

• Join a friendly team that values integrity and professionalism

• Work in a central Worcester location with great local amenities

• Access to ongoing training and career development opportunities

• Be part of a supportive environment where your contribution truly makes a difference

If you're a motivated and experienced insurance professional ready to take the next step in your career, we'd love to hear from you.