Commercial Account Handler

Location: Worcester
Job Type: Full-time, Permanent
Hours: Monday to Friday, 8.30am - 5.00pm

Are you an experienced Commercial Account Handler with a passion for building strong client relationships? Do you thrive in a fast-paced environment and want to work with a dynamic team in a well-established brokerage? We have an exciting opportunity for a Small Business Commercial Account Handler to join our client in Worcester.

What's on Offer?

• Competitive salary (dependent on experience).
• A supportive and professional working environment.
• Opportunities for professional development and progression within a growing Chartered Insurance Brokerage.
• Generous benefits package to support your well-being and work-life balance.

The Role:

As a Small Business Commercial Account Handler, you'll manage a portfolio of SME clients, handling premiums up to £5,000. You'll provide expert advice, process renewals, and support clients with their insurance needs. This is a key role in ensuring clients receive the right cover and support throughout their insurance journey.

Your Responsibilities Include:

• Managing new business, renewals, mid-term adjustments, and assisting with claims queries for SME commercial clients.
• Delivering tailored insurance solutions, including property, liability, motor fleet, and professional indemnity.
• Building and maintaining strong relationships with both clients and insurers.
• Negotiating with insurers to secure competitive premiums and cover options.
• Ensuring compliance with FCA regulations and internal procedures.
• Using Acturis software to manage policies and client documents.

What We're Looking For:

• Commercial insurance experience (preferably within a brokerage), or someone with a Personal Lines background looking to transition.
• A solid understanding of SME commercial insurance products advantageous.
• Excellent communication and client relationship skills.
• Strong negotiation skills and an eye for detail.
• Ability to manage workloads independently in a fast-paced environment.
• CII qualifications (or working towards) would be ideal but are not essential.

Ready to Take the Next Step?

If you're looking for a new challenge in a rewarding and supportive environment, this is the opportunity you've been waiting for. Join a growing team and make an impact on the success of our client's business.

Apply today or get in touch with us for more information!
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