Operations And Supply Chain Assistant

Operations and Supply Chain Assistant

Location:

Worcester, Worcestershire

Posted: 3 days ago

Salary: £28,000 - £30,000 per annum

Duties:

• Procurement & Inventory Support
  • Raise and manage purchase orders for raw materials, components, and supplies
  • Communicate with suppliers to confirm pricing, lead times, and delivery accuracy
  • Monitor stock levels and alert relevant teams to potential shortages or delays
• Logistics & Transport Booking
  • Schedule collections and deliveries with logistics providers
  • Prepare delivery documentation (packing lists, labels, shipping notes) as required
  • Track shipments and ensure on-time deliveries to customers and distribution partners
• Product Setup & Data Management
  • Create and maintain product records in ERP or inventory systems
  • Input product specifications, pricing, and categorisation details accurately
  • Support updates to product catalogues, BOMs, and system data as needed
• Customer Service & Order Management
  • Serve as a point of contact for customer queries, providing timely and professional support via phone and email
  • Accurately process customer orders, ensuring compliance with stock levels, pricing, and delivery schedules
  • Coordinate with production and warehouse teams to track order status and resolve any issues

Skills:

• Prior experience in an administrative, operations, or logistics support role ideally within a manufacturing or distribution environment
• Familiarity with supply chain processes, order systems, and transport coordination
• Strong computer skills, especially in Excel and ERP systems (e.g., SAP, Net Suite, Sage)
• Excellent communication, organisational, and problem-solving abilities
• High attention to detail and a proactive, solution-oriented mindset